E-GOVERNMENT AND THE NEED FOR DOCUMENT MANAGEMENT SYSTEM

The global government is confronted with the challenge of transformation and the need to recreate government systems in order to provide resourceful and economical services, knowledge and information by the means of ICT. This causes government to develop new forms of governance called electronic government, or e-government for short.

E-government is the newest ICT revolution to improve productivity, reliability, transparency and accountability among governments. The main goal of  e-government is not only to provide information services to its citizens, but also includes the development of strategic links between different government departments, communication at different levels of government, policy facilitation, and digitalization of operations. If government were to still use traditional paper, they would need to really solidify their implementation of paper based system in order to operate efficiently and effectively.

DMS is an IT-powered tool used by e-government to manage valuable information resources from documents in any government or business environment. The solution helps to support the process of communication between citizens and authorities and to improve the efficiency of internal government processes. It helps the government streamline its operations to deliver value by improving productivity and empowering government personnel to respond quickly and collaboratively to citizens ' needs.