E-GOVERNMENT AND THE NEED FOR DOCUMENT MANAGEMENT SYSTEM
The global government is
confronted with the challenge of transformation and the need to recreate
government systems in order to provide resourceful and economical services, knowledge
and information by the means of ICT. This causes government to develop new
forms of governance called electronic government, or e-government for short.
E-government is the newest ICT
revolution to improve productivity, reliability, transparency and
accountability among governments. The main goal of e-government is not only to provide information
services to its citizens, but also includes the development of strategic links
between different government departments, communication at different levels of
government, policy facilitation, and digitalization of operations. If government
were to still use traditional paper, they would need to really solidify their
implementation of paper based system in order to operate efficiently and
effectively.
DMS is an IT-powered tool used
by e-government to manage valuable information resources from documents in any
government or business environment. The solution helps to support the process
of communication between citizens and authorities and to improve the efficiency
of internal government processes. It helps the government streamline its
operations to deliver value by improving productivity and empowering government
personnel to respond quickly and collaboratively to citizens ' needs.
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